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Why Am I Not Receiving the Pet Drinking Notification From the Dockstream 2 Smart Fountain?

If you're not receiving pet drinking notifications, several factors may be contributing to the issue. Here are what you can do to resolve them:

  1. Place the fountain closer to the router(within 10–15 feet) and in an area with a strong and stable Wi-Fi signal.
  2. Please make sure all the notification settings are on.